SettleWiseAccounting & QuickBooksQuickBooks
QB-02Catch up QuickBooks

Recover a failed sync

QuickBooks rejected a movement, for example a vendor in the wrong currency.

Track

QuickBooks

Phase

Catch up QuickBooks

Starts with

Sync failed

Ends with

Synced after fix

Find a failed sync and retry it.

Before you start

Sign in as
Owner, admin, or accounting with the Accounting add-on
Starting state
A record with QuickBooks Sync Failed

Run the scenario

  1. 1AccountingSettleWise · record timeline

    Read the error, fix its cause, and retry.

    Expected evidence

    The timeline shows Synced to QuickBooks.

Scenario completed

Synced after fix

Sync status
Failed→Synced

If it does not match

  • If it fails again with the same error, the cause is still there in QuickBooks.