SettleWiseCollections & RemindersShared concept
CX-01Shared language

The reminder follows the billing recipient

A guest's invoices go to their agency. The reminder must go to the same place.

Track

Shared concept

Phase

Shared language

Starts with

Routed client

Ends with

Same inbox as invoice

Check a routed client's reminder.

Before you start

Sign in as
Accounting or owner
Starting state
A client whose invoices go to a partner, with an open invoice

Run the scenario

  1. 1AccountingSettleWise · Invoices · Reminders panel

    Send a Friendly Reminder and read the timeline.

    Expected evidence

    Reminder Sent shows the partner's email, like Invoice sent to.

Scenario completed

Same inbox as invoice

Reminder destination
Could differ from invoice→Same as invoice

If it does not match

  • If it went to the guest, the client's recipient setting is the guest; check CL-03.