SettleWiseClientsClient identity
CL-02Know who earns

Link a client to a commission partner

An agency booked the guest and earns commission on what the guest buys. The guest stays the billed client.

Track

Client identity

Phase

Know who earns

Starts with

Client without partner

Ends with

Partner linked with rate

You are here

CL-02
  1. CL-01Record a client
  2. CL-02Link a client to a commission partner
  3. CL-03Send invoices to the partner
  4. CL-05Read the client commercial picture

The situation

The guest came through an agency or a group former. The lodge must know who earns commission without changing who is billed.

What starts it

Sales selects a commission partner on the client, or links the client from the partner's page.

How it unfolds

SalesAdminSystem
  1. 1

    Sales opens the client and selects the commission partner

    Sales

    Partners belong to a category such as Agency or Group Former.

  2. 2

    SettleWise prefills the rate from the partner's category

    System

    Categories only supply the default.

  3. 3

    Sales confirms or edits the rate and saves

    Sales

    This is the key moment of the journey: the rate belongs to this client and partner. This is the key moment of the journey.

  4. 4

    If the client has invoices, Sales selects which ones also earn commission, or skips

    Sales

    Future invoices use the link automatically. Invoices the client already paid something on need an owner or admin, and every assignment is written to the invoice history.

Who's involved

Sales

Works with the client record and commercial decisions.

Admin

Configures registers, partners, reminders, and integrations.

System

Automates emails, matching, reminders, and sync.

What each person sees

Sales

The partner and its rate on the client.

Why: Offer the partner on new invoices.

Admin

The client under Linked customers on the partner.

Why: Control rates and categories.

The rule to remember

The partner earns beside the client. The client is still the one billed.