SettleWiseRegisters & CashShared concept
CX-01Shared language

Registers answer where the money is

"Do we have the money?" can mean invoiced, collected, or in the bank.

Track

Shared concept

Phase

Shared language

Starts with

Mixed question

Ends with

Right screen opened

You are here

CX-01

    The situation

    Each question has its own screen. Mixing them gives wrong answers.

    What starts it

    The owner asks how much money the lodge has.

    How it unfolds

    OwnerAccounting
    1. 1

      Invoices say what was sold

      Owner

      Sales count when invoiced.

    2. 2

      Payments say what was collected

      Accounting

      Only validated payments count.

    3. 3

      Registers say where the collected money sits now

      Owner

      This is the key moment of the journey: the right screen answers the question. This is the key moment of the journey.

    4. 4

      Payouts explain what already left

      Accounting

      Pending payouts have not left yet.

    Who's involved

    Owner

    Reads the commercial picture and escalates exceptions.

    Accounting

    Owns money movement, registers, and reconciliation.

    What each person sees

    Owner

    Registers with running balances.

    Why: Know the cash position.

    The rule to remember

    For "where is the money", open Registers, not Invoices.