SettleWiseCredits & ExceptionsCredit use and transfer
CU-01Spend the credit

Apply credit to an invoice

The client already has credit. A new or open invoice should use it before asking for cash.

Track

Credit use and transfer

Phase

Spend the credit

Starts with

Credit and open invoice

Ends with

Credit applied

You are here

CU-01
  1. CU-01Apply credit to an invoice
  2. CU-02Transfer credit to another client
  3. CU-03Transfer an unpaid balance

The situation

Last season's deposit was rolled over. This season's invoice should consume it.

What starts it

Accounting records a payment with Use available credit, or a credit-only payment.

How it unfolds

AccountingSystem
  1. 1

    Accounting records a payment and ticks Use available credit

    Accounting

    A $0 payment applies credit with no cash.

  2. 2

    SettleWise uses the oldest credit first

    System

    Several small credits can combine.

  3. 3

    SettleWise fills the oldest-due invoice first

    System

    This is the key moment of the journey: credit pays before cash. This is the key moment of the journey.

  4. 4

    Accounting validates the payment

    Accounting

    The client balance updates.

Who's involved

Accounting

Owns money movement, registers, and reconciliation.

System

Automates emails, matching, reminders, and sync.

What each person sees

Accounting

How much credit was used and how much cash.

Why: Explain the payment to the client.

The rule to remember

Credit is spent oldest-first, before cash.