SettleWisePrograms & InvoicesProgram invoice
PI-05Keep the bill true

Edit an unpaid invoice

The program changed before any payment arrived. The bill must match the new promise.

Track

Program invoice

Phase

Keep the bill true

Starts with

Bill out of date

Ends with

Bill matches the program

You are here

PI-05
  1. PI-01Create a two-phase program invoice
  2. PI-02Create the invoice without sending it
  3. PI-03Send the program invoice
  4. PI-05Edit an unpaid invoice
  5. PI-06Resend an open invoice

The situation

Dates, lines, or notes changed. Nothing has been paid, so the same invoice can be corrected.

What starts it

Accounting or sales opens an unpaid invoice and edits it.

How it unfolds

AccountingSalesSystem
  1. 1

    Accounting opens the invoice and chooses to edit it

    Accounting

    A fully paid invoice can only change notes. Once the client paid anything, only an owner or admin can change the commission partner, rate, or settlement mode.

  2. 2

    Accounting changes lines, dates, or notes

    Accounting

    Partner recipients and commission stay as they were.

  3. 3

    Accounting clicks Save invoice, or Save and send invoice

    Accounting

    This is the key moment of the journey: the same invoice now tells the new promise. This is the key moment of the journey.

  4. 4

    SettleWise regenerates the PDF and syncs QuickBooks

    System

    If it was already sent, resend so the client sees the new bill.

Who's involved

Accounting

Owns money movement, registers, and reconciliation.

Sales

Works with the client record and commercial decisions.

System

Automates emails, matching, reminders, and sync.

What each person sees

Accounting

Editable amounts and dates while nothing is paid.

Why: Fix the bill in place.

The rule to remember

Edit the unpaid invoice. Do not create a second invoice to correct a bill nobody paid.