Find out whose money it is

A deposit arrived and nobody knows who paid.

Track

Ask and act

Phase

Investigate

Starts with

Unknown deposit

Ends with

Match or credit chosen

The situation

The assistant narrows the candidates from email history and open invoices; a person decides.

Accounting asks the assistant to investigate a payment.

AccountingSystem

1
Accounting asks, for example: I received $1,200 and do not know from whom
Accounting
Add the date and any reference.
2
The assistant reviews email history and open invoices with that amount
System
It reads what SettleWise already received.
3
The assistant narrows the candidates and explains why
System
This is the key moment of the journey: a guess becomes a short list with reasons. This is the key moment of the journey.
4
Accounting chooses the match or adds the money as credit
Accounting
Then the payment follows the normal validation.

Accounting

Owns money movement, registers, and reconciliation.

System

Automates emails, matching, reminders, and sync.

Accounting

Candidates with the reason each one fits.

Why: Place the money with evidence.

The assistant narrows the options; a person decides.