A night, an activity, or a guest is included at no cost. The client should still see it.
Track
Program invoice
Phase
Compose the bill
Starts with
Courtesy promised
Ends with
Visible zero line
Courtesies are part of the sale. Hiding them loses the record; pricing them is wrong.
Sales ticks FOC on a line while creating or editing the invoice.
The product keeps its normal rate for reference.
This is the key moment of the journey: the line is included at zero. This is the key moment of the journey.
The total and commission ignore the line.
The client sees what was given.
Works with the client record and commercial decisions.
Automates emails, matching, reminders, and sync.
Receives invoices, reminders, and payment links.
The line at zero with an FOC label.
Why: Know what was included for free.
Free is visible. An FOC line is shown, not hidden.