An advance was funded by mistake, or the guide returned the goods.
Track
Guide advances
Phase
Correct
Starts with
Funded advance
Ends with
Cancelled advance
The guide's debt has to disappear, and the money has to go back where it came from, depending on how the advance was funded.
Finance clicks Void on a Funded advance.
The reason is required.
The text depends on how the advance was funded.
The request becomes Cancelled and keeps its record. This is the key moment of the journey.
Supplier bill: the amount becomes available on the bill again; the bill and its payments don't change.
The guide sees the advance as cancelled in the app.
Owns money movement, registers, and reconciliation.
Requests advances in Trailhead and repays them from earnings.
Automates emails, matching, reminders, and sync.
The request, how the money left, and the guide's debt before and after.
Why: Record what the guide owes without counting money twice.
The request status and the personal advance debt in the Trailhead app.
Why: Know what was given and what is still owed.
Void an advance only before it is recovered; void the guide settlement that deducted it first.