SettleWisePayoutsMoney out
PO-05Undo a mistake

Void a payout

A payout was completed by mistake.

Track

Money out

Phase

Undo a mistake

Starts with

Wrong completed payout

Ends with

Voided, balance restored

You are here

PO-05
  1. PO-01Pay an expense from a register
  2. PO-02Register a vendor bill
  3. PO-03Pay open bills
  4. PO-06Close the week with an export

The situation

The money did not really leave, or left twice. The record must stay but its effect must go.

What starts it

Accounting opens the payout and chooses Delete/Void.

How it unfolds

AccountingSystem
  1. 1

    Accounting opens the completed payout and chooses Delete/Void

    Accounting

    A pending payout can simply be deleted.

  2. 2

    Accounting chooses Void Payout and confirms

    Accounting

    This is the key moment of the journey: the effect is undone, the record stays. This is the key moment of the journey.

  3. 3

    SettleWise restores the register balance

    System

    Any bills it paid reopen for the paid amount.

  4. 4

    SettleWise voids the matching QuickBooks transaction

    System

    The payout stays visible as Voided.

Who's involved

Accounting

Owns money movement, registers, and reconciliation.

System

Automates emails, matching, reminders, and sync.

What each person sees

Accounting

The payout marked Voided and the register restored.

Why: Keep the audit trail while fixing the balance.

The rule to remember

Void to undo; delete only a pending mistake.